What should a security officer do if they witness harassment occurring on the premises?

A security officer witnessing harassment on the premises has a responsibility to act in order to ensure the safety and well-being of all individuals involved. By intervening if it is safe to do so, the officer can help de-escalate the situation and protect those who are being targeted. Separating the parties involved is crucial in stopping the harassment and preventing further incidents. Reporting the incident is equally important because it ensures that there is an official record of the harassment, which can be vital for any subsequent actions taken by management or law enforcement.

Taking immediate action also aligns with the duty of care that security officers have towards individuals on the premises. Prompt intervention not only addresses the immediate situation but also helps in reinforcing a safe environment for everyone. It can also deter future incidents by showing that harassment is taken seriously and that appropriate measures will be enforced.

In contrast, ignoring the harassment avoids responsibility and puts the victims at greater risk. Asking victims to leave can be victim-blaming, further exacerbating their distress. Handling the situation only after the shift ends delays necessary intervention, allowing harassment to continue unchecked. Thus, the correct response emphasizes immediate, proactive measures to ensure safety and maintain a secure environment.