What should a security officer do first if they encounter a medical emergency?

In the event of a medical emergency, the primary responsibility of a security officer is to ensure that qualified medical assistance is called without delay. The rationale behind this is that while providing first aid can be critical, it should only be administered if the officer is properly trained and if it is safe to do so. Calling for medical assistance ensures that trained professionals are en route to provide the necessary care, which is vital when dealing with potentially life-threatening situations.

This action also allows the security officer to remain focused on assessing the situation, controlling the scene, and ensuring the safety of both the individual in need and any bystanders. By prioritizing communication with emergency services, the officer plays a crucial role in managing the emergency effectively.

While providing first aid is important, it should come after making the necessary call for help, especially if the officer is not fully confident in their first aid skills. Evacuating the area and contacting law enforcement may also be necessary depending on the situation, but the immediate need for medical assistance takes precedence to address the health crisis at hand.