What is the procedure for handling aggressive behavior?

Using de-escalation techniques and seeking assistance is the appropriate procedure for handling aggressive behavior. This approach emphasizes the importance of maintaining safety for both the security officer and the individual displaying aggressive behavior. De-escalation techniques can involve calm communication, active listening, and non-threatening body language to diffuse tension in the situation.

Seeking assistance is also a critical component because it can provide additional support, reduce risk, and ensure that the situation is handled appropriately. Having more personnel, especially trained professionals, can help in managing the situation without escalating it further and can lead to a safer resolution for everyone involved.

In contrast, retaliating immediately can exacerbate the situation, potentially leading to violence or further aggression. Leaving the area might seem like a way to avoid conflict, but it can leave the situation unresolved, possibly putting others at risk. Ignoring aggressive behavior does not address the issue and may lead to a worse escalation later on. Thus, using de-escalation techniques and seeking assistance is the most effective and responsible method in such scenarios.