If a security officer witnesses a crime in progress, what should they do?

When a security officer witnesses a crime in progress, the most appropriate action is to call law enforcement and observe the situation. This response is grounded in ensuring safety for the officer and the public. By contacting law enforcement, the officer is providing the necessary information to trained professionals who can handle the situation effectively and safely.

Observing allows the officer to gather important details about the crime—such as descriptions of suspects, vehicles, and other relevant behaviors—without putting themselves in harm's way by intervening directly. This approach prioritizes personal safety and the safety of others while also gathering information that can be crucial for law enforcement's response.

Taking action like confronting the criminal puts the officer at risk and could complicate the situation. Similarly, gathering evidence without the presence of law enforcement can compromise the integrity of the evidence and may interfere with an ongoing investigation. Informing the public to leave the area could be part of a safety measure but, on its own, does not address the immediate need to alert trained authorities.